Frequently Asked Questions
Everything you need to know about booking with 4 C Sons Travelling.
About Us
What makes 4 C Sons different from other tour operators?
We are a family business, run by Andre and Sandra since 2008. Your driver is Andre, Sandra or someone they know personally, and every booking has its own vehicle, so it is only your group in the car. The price is per vehicle and published on every tour page, and Andre answers your enquiry himself.
Do you offer group tours?
Our core offering is private, tailor-made tours. However, we do offer transport and driver support for small groups and tour leaders on request. These services are typically arranged for international groups who already have a planned itinerary.
Are your guides qualified?
Your driver-guide is Andre, Sandra or someone they know personally. Every one of them holds a professional driving permit, the licence South Africa requires to carry paying passengers, and nobody drives a route for you that they have not first learned from Andre: driven with him, then driven for him. Andre has guided these days since 2008.
Booking
Can you customize a tour for us?
Yes. Tell us who is travelling and when, and anything to plan around, such as young children, grandparents or a mobility need, and Andre will suggest the days and send you a price for the vehicle.
How far in advance should we book?
We recommend booking at least 5-7 days in advance, especially during peak season (November-March). However, we often accommodate last-minute bookings subject to availability. Contact us as soon as your travel dates are confirmed.
What is your cancellation policy?
Free cancellation up to 48 hours before your tour. Cancellations within 48 hours are subject to a 50% charge. No-shows forfeit the full amount. We understand plans change and will always try to reschedule rather than cancel when possible.
Logistics
Do you pick up from all hotels in Cape Town?
Yes, we provide complimentary pickup and drop-off from any accommodation in the greater Cape Town area, including the City Bowl, Atlantic Seaboard, and Southern Suburbs. Airport pickups can also be arranged.
What happens if weather is bad?
Cape Town's weather can change quickly, and the Table Mountain cableway closes in strong wind. If the weather closes part of your day, we change the order of the day or move it to another date, whichever suits you.
Pricing
What is included in your tour prices?
Every tour price covers one private vehicle for your group, your driver-guide, pickup and drop-off at your accommodation, fuel, tolls, standard parking and bottled water. Entrance fees and meals are paid as you go, unless the tour page lists them as included. Each tour page sets out what is and is not included.
Safety
Is Cape Town safe for tourists?
Most visitors have no trouble. The places on our tours are the busy ones visitors go to, and you travel between them in a private vehicle with a driver who lives here. As in any large city, there are areas you would not walk into, and phones and bags left in view do get stolen, so keep valuables with you or out of sight. If you want to go somewhere on your own, ask Andre about it before you go.
Tours
Are your tours really private?
Yes! All our tours are completely private, meaning it's just your group in a comfortable vehicle with your dedicated driver-guide. No strangers, no rigid schedules, no waiting for other passengers. You control the pace and can request stops for photos or bathroom breaks whenever needed.
How many people can join one tour?
Our Staria comfortably seats up to 7 guests, with an 18-seater Sprinter available for larger groups. For larger groups, we can arrange multiple vehicles. Solo travelers and couples are very welcome - the price is per vehicle, not per person, making it great value for small groups.
What type of vehicles do you use?
A Toyota Corolla Cross Hybrid for one to three guests and a Hyundai Staria for four to seven, both air-conditioned and owned by the family. For airport transfers the Corolla Cross takes one or two passengers, to leave room for luggage. Child seats are available on request, and every booking has its own vehicle.
Still Have Questions?
We're here to help! Contact us directly and we'll answer any questions you have about our tours, pricing, or Cape Town in general.